FAQ – OwnSpy

Ownspy is powerful software that allows you to monitor your device remotely. To track your device you must install the app on the phone. This regularly uploads the content from the phone to the website. So in this way you can know in what way the phone is being used. OwnSpy can monitorize your location, backs up your messages, pictures, calls and a lot of amazing features.

When OwnSpy is installed and registered you will be able to hide it for good. Once hidden there is no way to show it back unless you reinstall it.

OwnSpy will remain hidden and it will not show any icon or message during its working time, all the configuration are controlled remotely from your user panel.

Of course. When a new account is created, this will be activated during 24 hrs. In the trial period, all the features will be available.
After 24 hrs, OwnSpy will stop working and you will have to purchase a license to continue using the service.

You can create a new account directly from the app. For more information about how install the app, please visit the following site:
How install OwnSpy

You will find a step-by-step tutorial in the following site:

Install OwnSpy

Yes, you must have physical access to install the software.
The software is downloaded directly onto the phone to be monitored. Remote installation is not possible.

Yes, you must jailbreak the device in order to install the app.

No, there is no need to root the device.

Yes, OwnSpy will work with ANY carrier.

Yes, the device must have internet in order to send the logs to our servers.

OwnSpy will work in any country on the planet.

You can pay using your PayPal account.

Each purchase comes with one active license which enables you to monitor one device. Additional licenses must be purchased separately.

Of course, In order to swap your license just follow these steps:

Install the app on the new device, using the same email address and password
Log into your personal account, and go to: Settings -> Account -> Devices
Remove the old device
You will receive a Gift code with the remaining days of the license.
Renew your new device using the code received.

No. To order OwnSpy you must do it from our site www.ownspy.com. If you already have an account, you can buy a new license directly from your control panel.

If you are interested on deactivate your account temporarily because you will not use OwnSpy for some time you have two options:

1. Delete your account: This way you will receive a Gift Code that you can use in the future to create a new account when you start using OwnSpy again.
2. Contact support team: Talk to our support teamand they will deactivate your account temporarily and they will give you a Gift Code to activate it in the future.